Returns & refunds
return policy
Before choosing to purchase a product from the prometabolic company, please ensure you have read and understood our returns and refunds policy:
you are entitled to a refund if...
the prometabolic company will fully refund or replace any goods purchased if they are found to be faulty or damaged.
In this situation please contact info@saturee.com.au with photos and information that show the damage within 7 days of receiving the products.
Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.
you are not entitled to a refund if...
Please note that the prometabolic company does not offer refunds or returns in these situations:
- Change of mind
- Individual's negative reaction
- Digestive issues
Although our ingredients are completely non-toxic and gentle we can’t assume responsibility for a personal skin or digestive reactions resulting from individual sensitivities. Please assess the ingredients closely before making your purchase to discern if this product is right for you.